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rgba(0,0,0,0.3);--icon-stroke-high-emphasis:rgba(0,0,0,0.87);--header-inactive-item-icon:rgba(54,54,54,0.38);--header-active-item-icon:rgba(0,0,0,0.5);--inactive-item-icon:rgba(54,54,54,0.6);--active-item-icon:rgba(0,0,0,0.5);--navigation-inactive-item-icon:var(--color-white);--navigation-active-item-icon:#2ab478;--navigation-border-color:#27a770;--status-bar-inactive-item-icon:rgba(0,0,0,0.3);--list-inactive-icon:rgba(0,0,0,0.87);--list-active-icon:rgba(0,0,0,0.5);--arrow-active-icon:rgba(0,0,0,0.5);--edit-icon:rgba(0,0,0,0.6);--filter-icon:rgba(0,0,0,0.6);--add-icon:rgba(0,0,0,0.5);--search-icon:rgba(0,0,0,0.5);--channel-icon:rgba(0,0,0,0.2);--ccp-bottom-bar-icon:rgba(0,0,0,0.6);--grayed-out:rgba(0,0,0,0.6);--default-toolbar-icon:rgba(0,0,0,0.62);--rgba-color-03:rgba(0,0,0,0.3);--rgba-color-038:rgba(0,0,0,0.38);--rgba-color-05:rgba(0,0,0,0.5);--rgba-color-06:rgba(0,0,0,0.6);--rgba-color-062:rgba(0,0,0,0.62);--rgba-color-087:rgba(97,97,97,0.87);--profile-dropdown-shadow:0 0.25rem 0.125rem 0 rgba(0,0,0,0.15);--ccp-header-color:#4a4a4a;--input-focus-background-color:#f4fcf8;--select-box-shadow:0 0.25rem 0.125rem 0 rgba(0,0,0,0.15);--external-access-background:rgba(0,0,0,0.04);--appointment-list-item-background:rgba(0,0,0,0.04);--appointment-warning-message-background:rgba(0,0,0,0.04);--search-input-field-icon-color:rgba(0,0,0,0.3);--note-context-created-by-color:rgba(0,0,0,0.45);--configuration-menu-background:rgba(0,0,0,0.02);--dashboard-background:rgba(0,0,0,0.02);--dashboard-tickets-by-channel-row:var(--chart-color-2);--dashboard-tickets-by-channel-row-bg:rgba(0,0,0,0.07);--dashboard-volume-chart-axis-label-color:rgba(0,0,0,0.45);--dashboard-volume-chart-axis-label-fontFamily:"PoppinsRegular";--dashboard-volume-chart-axis-label-fontSize:0.75rem;--dashboard-volume-chart-axis-label-fontSizeInPx:12;--dashboard-dropdown-arrows:rgba(0,0,0,0.5);--wallboard-agent-table-item-background:rgba(0,0,0,0.04);--wallboard-agent-table-item-call-background:#0c8;--wallboard-agent-table-item-chat-background:#2d9ffb;--wallboard-realtime-status-summary-call-background:#0c8;--wallboard-realtime-status-summary-chat-background:#2d9ffb;--internal-contact-item-chat-background:#9ed2ff;--internal-contact-item-call-background:#95fcd0;--internal-contact-item-fw-background:#ff9889;--unsatisfy-color:#f86854;--loading-icon-fill:rgba(0,0,0,0.12);--my-stats-background:rgba(0,0,0,0.02);--feed-detail-item-activity-box:rgba(0,0,0,0.04);--company-avatar-icon:hsla(0,0%,100%,0.8);--contact-light-stroke-12:rgba(0,0,0,0.12);--contact-accent-color:var(--color-primary-800);--contact-second-color:rgba(0,0,0,0.38);--contact-list-color-inverted:hsla(0,0%,100%,0.87);--contact-tickets-bold-color:rgba(0,0,0,0.45);--contact-phone-type-fontFamily:"PoppinsRegular";--contact-phone-type-fontSize:0.8125rem;--contact-phone-type-color:rgba(0,0,0,0.87);--contact-dropdown-arrows:rgba(0,0,0,0.5);--color-white-06:hsla(0,0%,100%,0.6);--ticket-patient-contact-hover-background:rgba(0,0,0,0.04);--snackbar-button-border:hsla(0,0%,100%,0.3);--snackbar-button-shadow:0 0.25rem 0.125rem 0 rgba(0,0,0,0.15);--snackbar-message-shadow:0 3px 3px 0px rgba(0,0,0,0.5);--snackbar-icon-success-color:#0c8;--datetime-picker-label-color:var(--color-primary-800);--button-primary-big-padding:0 2rem;--button-primary-big-font-size:var(--subtitle2-font-size);--button-primary-big-font-family:var(--subtitle2-font-family);--button-primary-medium-padding:0 1.5rem;--button-primary-medium-font-size:var(--subtitle2-font-size);--button-primary-background-color:var(--color-primary-default);--button-secondary-big-padding:0 2rem;--button-secondary-big-font-size:var(--subtitle3-font-size);--button-secondary-small-padding:0 1.25rem;--button-secondary-small-font-size:var(--subtitle3-font-size);--button-secondary-border-color:var(--light-divider-12);--highlight-text-background-color:#abeed6;--button-secondary-medium-padding:0 1.5rem;--button-secondary-medium-font-size:var(--subtitle2-font-size);--loading-button-background:var(--light-divider-7);--button-hover-background-color:var(--color-primary-700);--button-focused-background-color:var(--color-primary-400);--badge-default-color:rgba(0,0,0,0.6);--badge-danger-color:var(--color-red);--badge-text-color:var(--color-white);--badge-font-size:0.625rem;--svg-Icon-default-disabled-color:rgba(0,0,0,0.25);--message-ticket-table-row-selected-color:rgba(0,173,88,0.04);--message-outgoing-background-color:rgba(170,223,188,0.55);--message-grayout-background-color:rgba(0,0,0,0.04);--ticket-patient-name-background:rgba(0,0,0,0.04);--pagination-active-item:rgba(0,0,0,0.5);--pagination-inactive-item:rgba(0,0,0,0.38);--ccp-script-bgcolor:#e9f6f8;--ccp-script-hover-bgcolor:#c8eaef;--slider-runnable-track:#eaeaea;--slider-traveled-track:var(--color-primary-default);--highlighter-color:#a9ebd3;--avatar-patient-color:var(--color-primary-800);--patient-light-stroke-12:rgba(0,0,0,0.12);--patient-dropdown-arrows:rgba(0,0,0,0.5);--avatar-contact-color:#734dea;--alert-error-border:var(--color-red);--alert-error-background:#fff9f8;--alert-info-border:var(--color-yellow);--alert-info-background:#fff7ee;--text-area-disabled-color:var(--color-secondary-200);--text-area-disabled-opacity:0.62;--checked-row:rgba(0,173,88,0.04);--rounded-border-color:rgba(0,0,0,0.26);--mime-image-color:#734dea;--mime-txt-color:#0047cc;--mime-pdf-color:#f86854;--mime-word-color:#0047cc;--mime-excel-color:#006c3a;--mime-archive-color:#616161}.default ::-webkit-scrollbar{width:.5rem}.default .link{color:var(--color-primary-800)}.default .link:hover{color:var(--color-primary-400);text-decoration:underline}.default .input-group .required:before{content:"*";color:var(--color-red)}.links a{color:var(--color-primary-800)}.links a.disabled{color:var(--color-primary-300);pointer-events:none;cursor:none}.links a:hover{color:var(--color-primary-400);cursor:pointer}.item-flex-end{align-items:flex-end}.item-flex-start{align-items:flex-start}.disabled-link{pointer-events:none}.ql-size-large{font-family:var(--subtitle-font-family);font-size:var(--subtitle-font-size);font-weight:var(--subtitle-font-weight);font-stretch:var(--subtitle-font-stretch);font-style:var(--subtitle-font-style);line-height:var(--subtitle-line-height);letter-spacing:var(--subtitle-letter-spacing);color:var(--subtitle-color)}.ql-size-huge{font-family:var(--h6-font-family);font-size:var(--h6-font-size);font-weight:var(--h6-font-weight);font-stretch:var(--h6-font-stretch);font-style:var(--h6-font-style);line-height:var(--h6-line-height);letter-spacing:var(--h6-letter-spacing);color:var(--h6-color)}.gray-out{background-color:var(--message-grayout-background-color);opacity:.5}.dark{--color-bg-primary:#444;--color-text-primary:#61dafb}.dark,.green{--font-light:"PoppinsLight";--font-regular:"PoppinsRegular";--font-medium:"PoppinsMedium"}.green{--color-bg-primary:#b7dfb8;--color-text-primary:#000}.subtitle2-white{font-family:var(--subtitle2-font-family);font-size:var(--subtitle2-font-size);font-weight:var(--subtitle2-font-weight);font-stretch:var(--subtitle2-font-stretch);font-style:var(--subtitle2-font-style);line-height:var(--subtitle2-line-height);letter-spacing:var(--subtitle2-letter-spacing);color:var(--color-white)}.subtitle3-white{font-family:var(--subtitle3-font-family);font-size:var(--subtitle3-font-size);font-weight:var(--subtitle3-font-weight);font-stretch:var(--subtitle3-font-stretch);font-style:var(--subtitle3-font-style);line-height:var(--subtitle3-line-height);letter-spacing:var(--subtitle3-letter-spacing);color:var(--color-white)}::-webkit-scrollbar{width:.501rem}::-webkit-scrollbar-track{border-radius:.3125rem}::-webkit-scrollbar-thumb{background:var(--color-secondary-400);border-radius:.625rem}::-webkit-scrollbar-thumb:hover{background:var(--color-secondary-500)}body{touch-action:pan-y}*{-webkit-font-smoothing:antialiased}.w-1\/24{width:4.16667%}.w-2\/24{width:8.33333%}.w-3\/24{width:12.5%}.w-4\/24{width:16.66667%}.w-5\/24{width:20.83333%}.w-6\/24{width:25%}.w-7\/24{width:29.16667%}.w-8\/24{width:33.33333%}.w-9\/24{width:37.5%}.w-10\/24{width:41.66667%}.w-11\/24{width:45.83333%}.w-12\/24{width:50%}.w-13\/24{width:54.16667%}.w-14\/24{width:58.33333%}.w-15\/24{width:62.5%}.w-16\/24{width:66.66667%}.w-17\/24{width:70.83333%}.w-18\/24{width:75%}.w-19\/24{width:79.16667%}.w-20\/24{width:83.33333%}.w-21\/24{width:87.5%}.w-22\/24{width:91.66667%}.w-23\/24{width:95.83333%}.w-24\/24{width:100%}@media (min-width:640px){.sm\:block{display:block}.sm\:grid{display:grid}.sm\:w-full{width:100%}.sm\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (min-width:768px){.md\:col-span-3{grid-column:span 3/span 3}.md\:col-span-9{grid-column:span 9/span 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5/span 5}.lg\:col-span-6{grid-column:span 6/span 6}.lg\:col-span-8{grid-column:span 8/span 8}.lg\:col-span-10{grid-column:span 10/span 10}.lg\:col-start-7{grid-column-start:7}.lg\:mr-8{margin-right:2rem}.lg\:ml-7{margin-left:1.75rem}.lg\:block{display:block}.lg\:flex{display:flex}.lg\:hidden{display:none}.lg\:w-32{width:8rem}.lg\:w-1\/2{width:50%}.lg\:w-4\/5{width:80%}.lg\:grid-cols-12{grid-template-columns:repeat(12,minmax(0,1fr))}.lg\:flex-nowrap{flex-wrap:nowrap}.lg\:gap-x-8{column-gap:2rem}.lg\:pr-2{padding-right:.5rem}.lg\:pr-28{padding-right:7rem}}@media (min-width:1280px){.xl\:mt-5{margin-top:1.25rem}.xl\:flex{display:flex}.xl\:hidden{display:none}.xl\:w-1\/3{width:33.333333%}.xl\:w-2\/5{width:40%}.xl\:w-4\/12{width:33.333333%}.xl\:w-7\/12{width:58.333333%}.xl\:w-full{width:100%}.xl\:grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.xl\:flex-row{flex-direction:row}.xl\:gap-x-6{column-gap:1.5rem}.xl\:gap-y-1{row-gap:.25rem}.xl\:gap-y-1\.5{row-gap:.375rem}.xl\:space-x-6>:not([hidden])~:not([hidden]){--tw-space-x-reverse:0;margin-right:calc(1.5rem*var(--tw-space-x-reverse));margin-left:calc(1.5rem*(1 - var(--tw-space-x-reverse)))}.xl\:space-x-8>:not([hidden])~:not([hidden]){--tw-space-x-reverse:0;margin-right:calc(2rem*var(--tw-space-x-reverse));margin-left:calc(2rem*(1 - var(--tw-space-x-reverse)))}.xl\:space-y-0>:not([hidden])~:not([hidden]){--tw-space-y-reverse:0;margin-top:calc(0px*(1 - var(--tw-space-y-reverse)));margin-bottom:calc(0px*var(--tw-space-y-reverse))}.xl\:space-y-8>:not([hidden])~:not([hidden]){--tw-space-y-reverse:0;margin-top:calc(2rem*(1 - var(--tw-space-y-reverse)));margin-bottom:calc(2rem*var(--tw-space-y-reverse))}.xl\:px-2{padding-left:.5rem;padding-right:.5rem}.xl\:px-7{padding-left:1.75rem;padding-right:1.75rem}.xl\:px-24{padding-left:6rem;padding-right:6rem}.xl\:px-40{padding-left:10rem;padding-right:10rem}.xl\:px-48{padding-left:12rem;padding-right:12rem}.xl\:py-0{padding-top:0;padding-bottom:0}.xl\:pt-2{padding-top:.5rem}.xl\:pt-7{padding-top:1.75rem}.xl\:pt-8{padding-top:2rem}.xl\:pt-10{padding-top:2.5rem}.xl\:pt-16{padding-top:4rem}.xl\:pr-24{padding-right:6rem}.xl\:pb-7{padding-bottom:1.75rem}.xl\:pb-10{padding-bottom:2.5rem}.xl\:pl-8{padding-left:2rem}}@media (min-width:1536px){.\32xl\:my-3{margin-bottom:.75rem}.\32xl\:mt-3,.\32xl\:my-3{margin-top:.75rem}.\32xl\:mb-9{margin-bottom:2.25rem}.\32xl\:flex{display:flex}.\32xl\:h-12{height:3rem}.\32xl\:h-20{height:5rem}.\32xl\:w-1\/4{width:25%}.\32xl\:flex-row{flex-direction:row}.\32xl\:space-x-4>:not([hidden])~:not([hidden]){--tw-space-x-reverse:0;margin-right:calc(1rem*var(--tw-space-x-reverse));margin-left:calc(1rem*(1 - var(--tw-space-x-reverse)))}.\32xl\:whitespace-pre{white-space:pre}.\32xl\:px-48{padding-left:12rem;padding-right:12rem}.\32xl\:py-0{padding-top:0;padding-bottom:0}}@media print{.print\:overflow-visible{overflow:visible}}.spinner{animation:rotate 2s linear infinite;z-index:999}.spinner .path{stroke:var(--color-primary-500);stroke-linecap:round;animation:dash 1.5s ease-in-out infinite}@keyframes rotate{to{transform:rotate(1turn)}}@keyframes dash{0%{stroke-dasharray:1,150;stroke-dashoffset:0}50%{stroke-dasharray:90,150;stroke-dashoffset:-35}to{stroke-dasharray:90,150;stroke-dashoffset:-124}}.icon-small{width:1rem;height:1rem}.icon-small-12{width:1.2rem;height:1.2rem}.icon-medium{width:1.5rem;height:1.5rem}.icon-medium-18{width:1.688rem;height:1.688rem}.icon-large{width:2rem;height:2rem}.icon-large-40{width:2.5rem;height:2.5rem}.icon-x-large{width:3rem;height:3rem}.fill-default{fill:var(--light-text-high-emphasis)}.stroke-default{stroke:var(--icon-stroke-high-emphasis);stroke-width:1}.header-inactive-item-icon{fill:var(--header-inactive-item-icon)}.header-active-item-icon{fill:var(--header-active-item-icon)}.navigation-inactive-item-icon{fill:var(--navigation-inactive-item-icon)}.navigation-active-item-icon{fill:var(--navigation-active-item-icon)}.active-item-icon{fill:var(--active-item-icon)}.status-bar-inactive-item-icon{fill:var(--status-bar-inactive-item-icon)}.edit-icon{fill:var(--edit-icon)}.search-icon{fill:var(--search-icon)}.channel-icon-fill{fill:var(--channel-icon)}.channel-icon-stroke{stroke:var(--channel-icon)}.rgba-05-fill{fill:var(--light-text-medium-emphasis)}.rgba-03-fill{fill:var(--rgba-color-03)}.rgba-038-fill{fill:var(--rgba-color-038)}.rgba-06-fill{fill:var(--rgba-color-06)}.rgba-062-fill{fill:var(--rgba-color-062)}.fill-color-primary-default{fill:var(--color-primary-default)}.fill-color-primary-900{fill:var(--color-primary-900)}.fill-color-navigation{fill:var(--color-primary-navigation)}.fill-loading{fill:var(--loading-icon-fill)}.rgba-025-fill{fill:var(--svg-Icon-default-disabled-color)}.warning-icon{fill:var(--color-yellow)}.danger-icon{fill:var(--color-red)}.danger-icon-strong{fill:var(--color-strong-red)}.info-icon{fill:var(--badge-blue-color)}.success-icon{fill:var(--snackbar-icon-success-color)}.white-icon{fill:var(--color-white)}.pagination-active-icon{fill:var(--pagination-active-item)}.pagination-inactive-icon{fill:var(--pagination-inactive-item)}.collapsible-arrow-icon{fill:var(--color-primary-800)}.attachment-1,.attachment-2{fill:none}.attachment-2{stroke:var(--mime-archive-color);stroke-miterlimit:10;stroke-width:1.5px}.attachment-3-jpg,.attachment-3-png,.attachment-3-tiff{fill:var(--mime-image-color)}.attachment-3-pdf{fill:var(--mime-pdf-color)}.attachment-3-txt{fill:var(--mime-txt-color)}.attachment-3-doc,.attachment-3-docx{fill:var(--mime-word-color)}.attachment-3-xls,.attachment-3-xlsx{fill:var(--mime-excel-color)}.attachment-3-rar,.attachment-3-zip{fill:var(--mime-archive-color)}.attachment-4,.ccp-icon-active-headset{fill:var(--color-white)}.ccp-icon-idle-headset{fill:var(--ccp-icon-idle)}.ccp-icon-active-background{fill:var(--color-primary-800)}.ccp-icon-idle-background{fill:var(--color-white)}.mainClassPulse-down{margin-top:-1rem;margin-left:.5rem;transform:rotate(-90deg)}.mainClassPulse-up{transform:rotate(90deg)}.fillClassPulse{fill:var(--rgba-color-062);animation:pulse 2s infinite}@keyframes pulse{0%{transform:scale(1);fill:var(--ccp-icon-idle)}50%{transform:scale(1.25);fill:var(--color-red)}to{transform:scale(1);fill:var(--ccp-icon-idle)}}.fill-yellow{fill:var(--color-yellow)}.fill-green{fill:var(--color-primary-300)}.fill-red{fill:var(--color-red)}.fill-gray{fill:var(--color-secondary-400)}.fill-blue{fill:var(--color-light-blue)}.dropdown-cell{min-height:2.5rem;min-width:12rem;background-position:50%;transition:background .8s}.dropdown-cell.is-selected{background-color:var(--color-primary-500);color:var(--color-white)}.dropdown-cell:hover{background:var(--dropdown-item-hover) radial-gradient(circle,var(--dropdown-item-pressed) 1%,var(--dropdown-item-hover) 0) 50%/15000%}.dropdown-cell:active{background-color:var(--dropdown-item-pressed);background-size:100%;transition:background 0s}.dropdown-cell.is-selected:hover{background-color:var(--color-primary-700);color:var(--color-white)}.dropdown-cell-icon{min-width:1rem;min-height:1rem}.dropdown-cell-disabled{background-color:var(--color-secondary-100)}.dropdown-category{min-width:8rem}.dropdown-title{min-height:3rem;min-width:12rem}.dropdown-body{box-shadow:var(--dropdown-box-shadow);border-radius:.1875rem}@media screen and (min-height:768px){.dropdown-max-height{max-height:28rem}}@media screen and (max-height:768px){.dropdown-max-height{max-height:18rem}}@media screen and (max-height:700px){.dropdown-max-height{max-height:9rem}}.dropdown-select{min-width:12rem}.dropdown-select-options{top:2.5rem;background-color:var(--color-white)}.dropdown-select .arrow-item-icon{fill:var(--arrow-active-icon)}.search-icon-fill{fill:var(--search-input-field-icon-color)}.clear-input-icon-fill{fill:var(--light-text-medium-emphasis)}.search-input-field:focus::placeholder{color:transparent}.search-input-field-options{top:100%;left:0;right:0;background-color:var(--color-white);z-index:999;box-shadow:var(--select-box-shadow);min-width:12rem;border-radius:.188rem;overflow-y:auto;max-height:29rem}.search-input-field-options-visible{opacity:1;visibility:visible;pointer-events:all}.select-cell{min-height:2.5rem;min-width:12rem;background-position:50%;transition:background .8s}.select-cell.is-selected{background-color:var(--color-primary-500);color:var(--color-white)}.select-cell.is-selected .assistive-text{color:var(--color-white)}.select-cell:hover{background:var(--dropdown-item-hover) radial-gradient(circle,var(--dropdown-item-pressed) 1%,var(--dropdown-item-hover) 0) 50%/15000%}.active,.select-cell:active{background-color:var(--dropdown-item-pressed);background-size:100%;transition:background 0s}.select-cell.is-selected:hover{background-color:var(--color-primary-700);color:var(--color-white)}.select-cell-icon{min-width:1rem;min-height:1rem}.select-cell-assistive-text-line-clamped{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.checkbox-button{cursor:pointer;position:relative}input[type=checkbox]{box-sizing:border-box;padding:0}.checkbox{opacity:0;position:absolute}.checkbox-control{position:relative;display:inline-block;width:1.125rem;height:1.125rem;margin-right:1rem;vertical-align:middle;background-color:inherit;color:var(--color-primary-500);border:2px solid var(--light-text-disabled)}.checkbox-control svg{transform:scale(0)}.svg-checkbox{fill:var(--color-primary-500)}.checkbox:checked+.checkbox-control{border:none}.checkbox:checked+.checkbox-control svg{transform:scale(1)}#ellipsis-tooltip{color:var(--color-white);background-color:var(--icon-stroke-high-emphasis);border-radius:.25rem;padding:.25rem 1rem;min-height:1.75rem}.avatar-default{width:2.5rem;height:2.5rem}.avatar{background-color:#9e9e9e}.avatar-initial{color:var(--color-white)}.avatar-patient{background-color:var(--avatar-patient-color)}.avatar-contact{background-color:var(--avatar-contact-color)}.avatar-not-implemented{background-color:var(--avatar-not-implemented-color)}.global-search-input{width:26rem}.max-h-120{max-height:30rem}.header-active-agent-item{color:var(--color-primary-500)}.profile-dropdown{box-shadow:var(--profile-dropdown-shadow)}.header-animation-fill{fill:var(--color-primary-500)}.header-icon{opacity:.95;transition:transform .2s ease-in-out}.header-icon:hover{opacity:1;transform:scale(1.4)}.header-icon-tooltip{color:var(--color-white)!important}.tooltip-container{box-shadow:var(--tooltip-box-shadow);background-color:var(--color-white)}.tooltip-container-dark{background-color:var(--icon-stroke-high-emphasis)}.tooltip-container .arrow{position:absolute;width:.5rem;height:.5rem}.tooltip-container .arrow:after{background-color:var(--color-white)}.tooltip-container .arrow-dark:after,.tooltip-container .arrow:after{content:" ";position:absolute;top:-.1rem;left:-.26rem;transform:rotate(45deg);width:.5rem;height:.5rem;box-shadow:var(--tooltip-arrow-shadow)}.tooltip-container .arrow-dark:after{background-color:var(--icon-stroke-high-emphasis)}.tooltip-container[data-popper-placement^=top]>.arrow{top:auto;bottom:-.2rem}.tooltip-container[data-popper-placement^=top]>.arrow :after{box-shadow:var(--tooltip-box-shadow)}.tooltip-container[data-popper-placement=bottom]>.arrow:after{left:.26rem}h1{font-family:var(--h1-font-family);font-size:var(--h1-font-size);font-weight:var(--h1-font-weight);font-stretch:var(--h1-font-stretch);font-style:var(--h1-font-style);line-height:var(--h1-line-height);letter-spacing:var(--h1-letter-spacing);color:var(--h1-color)}h2{font-family:var(--h2-font-family);font-size:var(--h2-font-size);font-weight:var(--h2-font-weight);font-stretch:var(--h2-font-stretch);font-style:var(--h2-font-style);line-height:var(--h2-line-height);letter-spacing:var(--h2-letter-spacing);color:var(--h2-color)}.h3,h3{font-family:var(--h3-font-family);font-size:var(--h3-font-size);font-weight:var(--h3-font-weight);font-stretch:var(--h3-font-stretch);font-style:var(--h3-font-style);line-height:var(--h3-line-height);letter-spacing:var(--h3-letter-spacing);color:var(--h3-color)}h4{font-family:var(--h4-font-family);font-size:var(--h4-font-size);font-weight:var(--h4-font-weight);font-stretch:var(--h4-font-stretch);font-style:var(--h4-font-style);line-height:var(--h4-line-height);letter-spacing:var(--h4-letter-spacing);color:var(--h4-color)}h5{font-family:var(--h5-font-family);font-size:var(--h5-font-size);font-weight:var(--h5-font-weight);font-stretch:var(--h5-font-stretch);font-style:var(--h5-font-style);line-height:var(--h5-line-height);letter-spacing:var(--h5-letter-spacing);color:var(--h5-color)}.h6,h6{font-family:var(--h6-font-family);font-size:var(--h6-font-size);font-weight:var(--h6-font-weight);font-stretch:var(--h6-font-stretch);font-style:var(--h6-font-style);line-height:var(--h6-line-height);letter-spacing:var(--h6-letter-spacing);color:var(--h6-color)}.h5-regular{font-family:var(--h5-regular-font-family);font-size:var(--h5-regular-font-size);font-weight:var(--h5-regular-font-weight);font-stretch:var(--h5-regular-font-stretch);font-style:var(--h5-regular-font-style);line-height:var(--h5-regular-line-height);letter-spacing:var(--h5-regular-letter-spacing);color:var(--h5-regular-color)}.h7{font-family:var(--h7-font-family);font-size:var(--h7-font-size);font-weight:var(--h7-font-weight);font-stretch:var(--h7-font-stretch);font-style:var(--h7-font-style);line-height:var(--h7-line-height);letter-spacing:var(--h7-letter-spacing);color:var(--h7-color)}.h8{font-family:var(--h8-font-family);font-size:var(--h8-font-size);font-weight:var(--h8-font-weight);font-stretch:var(--h8-font-stretch);font-style:var(--h8-font-style);line-height:var(--h8-line-height);letter-spacing:var(--h8-letter-spacing);color:var(--h8-color);text-transform:uppercase}.subtitle{font-family:var(--subtitle-font-family);font-size:var(--subtitle-font-size);font-weight:var(--subtitle-font-weight);font-stretch:var(--subtitle-font-stretch);font-style:var(--subtitle-font-style);line-height:var(--subtitle-line-height);letter-spacing:var(--subtitle-letter-spacing);color:var(--subtitle-color)}.subtitle2{color:var(--subtitle2-color)}.subtitle2,.subtitle2-white,button.big-button,button.medium-button,button.secondary-big-button:disabled,button.secondary-big-button[disabled],button.secondary-medium-button:disabled,button.secondary-medium-button[disabled]{font-family:var(--subtitle2-font-family);font-size:var(--subtitle2-font-size);font-weight:var(--subtitle2-font-weight);font-stretch:var(--subtitle2-font-stretch);font-style:var(--subtitle2-font-style);line-height:var(--subtitle2-line-height);letter-spacing:var(--subtitle2-letter-spacing)}.subtitle2-white,button.big-button,button.medium-button,button.secondary-big-button:disabled,button.secondary-big-button[disabled],button.secondary-medium-button:disabled,button.secondary-medium-button[disabled]{color:var(--color-white)}.subtitle3{color:var(--subtitle3-color)}.subtitle3,.subtitle3-white,button.link-button,button.secondary-big-button,button.secondary-button,button.secondary-button:disabled,button.secondary-button[disabled],button.secondary-medium-button,button.small-button{font-family:var(--subtitle3-font-family);font-size:var(--subtitle3-font-size);font-weight:var(--subtitle3-font-weight);font-stretch:var(--subtitle3-font-stretch);font-style:var(--subtitle3-font-style);line-height:var(--subtitle3-line-height);letter-spacing:var(--subtitle3-letter-spacing)}.subtitle3-white,button.link-button,button.secondary-big-button,button.secondary-button,button.secondary-button:disabled,button.secondary-button[disabled],button.secondary-medium-button,button.small-button{color:var(--color-white)}.subtitle3-small{font-family:var(--subtitle3-small-font-family);font-size:var(--subtitle3-small-font-size);font-weight:var(--subtitle3-small-font-weight);font-stretch:var(--subtitle3-small-font-stretch);font-style:var(--subtitle3-small-font-style);line-height:var(--subtitle3-small-line-height);letter-spacing:var(--subtitle3-small-letter-spacing);color:var(--subtitle3-small-color)}body{font-family:var(--body1-font-family);font-size:var(--body1-font-size);font-weight:var(--body1-font-weight);font-stretch:var(--body1-font-stretch);font-style:var(--body1-font-style);line-height:var(--body1-line-height);letter-spacing:var(--body1-letter-spacing);color:var(--body1-color)}.body-medium{font-family:var(--body1-medium-font-family);font-size:var(--body1-medium-font-size);font-weight:var(--body1-medium-font-weight);font-stretch:var(--body1-medium-font-stretch);font-style:var(--body1-medium-font-style);line-height:var(--body1-medium-line-height);letter-spacing:var(--body1-medium-letter-spacing);color:var(--body1-medium-color)}.body2{font-family:var(--body2-font-family);font-size:var(--body2-font-size);font-weight:var(--body2-font-weight);font-stretch:var(--body2-font-stretch);font-style:var(--body2-font-style);line-height:var(--body2-line-height);letter-spacing:var(--body2-letter-spacing);color:var(--body2-color)}.body2-primary{font-family:var(--body2-primary-font-family);font-size:var(--body2-primary-font-size);font-weight:var(--body2-primary-font-weight);font-stretch:var(--body2-primary-font-stretch);font-style:var(--body2-primary-font-style);line-height:var(--body2-primary-line-height);letter-spacing:var(--body2-primary-letter-spacing);color:var(--body2-primary-color)}.body2-medium{font-family:var(--body2-medium-font-family);font-size:var(--body2-medium-font-size);font-weight:var(--body2-medium-font-weight);font-stretch:var(--body2-medium-font-stretch);font-style:var(--body2-medium-font-style);line-height:var(--body2-medium-line-height);letter-spacing:var(--body2-medium-letter-spacing);color:var(--body2-medium-color)}.body2-white{font-family:var(--body2-white-font-family);font-size:var(--body2-white-font-size);font-weight:var(--body2-white-font-weight);font-stretch:var(--body2-white-font-stretch);font-style:var(--body2-white-font-style);line-height:var(--body2-white-line-height);letter-spacing:var(--body2-white-letter-spacing);color:var(--body2-white-color)}.body3{font-family:var(--body3-font-family);font-size:var(--body3-font-size);font-weight:var(--body3-font-weight);font-stretch:var(--body3-font-stretch);font-style:var(--body3-font-style);line-height:var(--body3-line-height);letter-spacing:var(--body3-letter-spacing);color:var(--body3-color)}.body3-big{font-family:var(--body3-big-font-family);font-size:var(--body3-big-font-size);font-weight:var(--body3-big-font-weight);font-stretch:var(--body3-big-font-stretch);font-style:var(--body3-big-font-style);line-height:var(--body3-big-line-height);letter-spacing:var(--body3-big-letter-spacing);color:var(--body3-big-color)}.body3-medium{font-family:var(--body3-medium-font-family);font-size:var(--body3-medium-font-size);font-weight:var(--body3-medium-font-weight);font-stretch:var(--body3-medium-font-stretch);font-style:var(--body3-medium-font-style);line-height:var(--body3-medium-line-height);letter-spacing:var(--body3-medium-letter-spacing);color:var(--body3-medium-color)}.body3-small{font-family:var(--body3-small-font-family);font-size:var(--body3-small-font-size);font-weight:var(--body3-small-font-weight);font-stretch:var(--body3-small-font-stretch);font-style:var(--body3-small-font-style);line-height:var(--body3-small-line-height);letter-spacing:var(--body3-small-letter-spacing);color:var(--body3-small-color)}.caption-caps{font-family:var(--caption-caps-font-family);font-size:var(--caption-caps-font-size);font-weight:var(--caption-caps-font-weight);font-stretch:var(--caption-caps-font-stretch);font-style:var(--caption-caps-font-style);line-height:var(--caption-caps-line-height);letter-spacing:var(--caption-caps-letter-spacing);color:var(--caption-caps-color);text-transform:uppercase}.light-badge{color:var(--light-badge-color)}.light-badge,.light-badge-invert{font-family:var(--light-badge-font-family);font-size:var(--light-badge-font-size);font-weight:var(--light-badge-font-weight);font-stretch:var(--light-badge-font-stretch);font-style:var(--light-badge-font-style);line-height:var(--light-badge-line-height);letter-spacing:var(--light-badge-letter-spacing)}.light-badge-invert{color:var(--light-badge-color-invert)}.default-toolbar-icon{fill:var(--default-toolbar-icon)}.button-common,button.big-button,button.link-button,button.medium-button,button.secondary-big-button,button.secondary-button,button.secondary-medium-button,button.small-button{display:inline-block;position:relative;overflow:hidden;cursor:pointer}.button-common:after,button.big-button:after,button.link-button:after,button.medium-button:after,button.secondary-big-button:after,button.secondary-button:after,button.secondary-medium-button:after,button.small-button:after{display:none;content:"";position:absolute;border-radius:50%;width:6.25rem;height:6.25rem;margin-top:-3.125rem;margin-left:-3.125rem;top:50%;left:50%;animation:ripple 2s;opacity:0}.button-common:focus:not(:active):after,button.big-button:focus:not(:active):after,button.link-button:focus:not(:active):after,button.medium-button:focus:not(:active):after,button.secondary-big-button:focus:not(:active):after,button.secondary-button:focus:not(:active):after,button.secondary-medium-button:focus:not(:active):after,button.small-button:focus:not(:active):after{display:block}button.big-button:hover:enabled,button.medium-button:hover:enabled,button.small-button:hover:enabled{background-color:var(--color-primary-700)}button.big-button:after,button.medium-button:after,button.small-button:after{background-color:var(--light-divider-12)}button.secondary-big-button:after,button.secondary-button:after,button.secondary-medium-button:after{background-color:rgba(var(--color-primary-500-rgb),.07)}button.big-button:enabled,button.medium-button:enabled,button.small-button:enabled{background-color:var(--button-primary-background-color)}button.big-button:focus:enabled,button.medium-button:focus:enabled,button.small-button:focus:enabled{background-color:var(--button-focused-background-color);outline:none}button.secondary-big-button:hover:enabled,button.secondary-button:hover:enabled,button.secondary-medium-button:hover:enabled{background-color:rgba(var(--button-hover-background-color),.04)}button.secondary-big-button:focus:enabled,button.secondary-button:focus:enabled,button.secondary-medium-button:focus:enabled{background-color:rgba(var(--color-primary-500-rgb),.07);border:1px solid var(--color-primary-500);outline:none}button:active{background-color:var(--color-primary-500)}button.big-button{min-width:7.5rem;min-height:3rem;border-radius:10rem;padding:var(--button-primary-big-padding);font-family:var(--button-primary-big-font-family);font-size:var(--button-primary-big-font-size)}button.medium-button{min-width:6.5rem;min-height:2.5rem;border-radius:10rem;padding:var(--button-primary-medium-padding);font-size:var(--button-primary-medium-font-size)}button.small-button{min-width:6rem;min-height:2rem;border-radius:10rem;padding:0 1.3rem}button.secondary-button{min-width:6rem;min-height:2rem;border-radius:10rem;padding:var(--button-secondary-small-padding);border:1px solid var(--button-secondary-border-color);color:var(--color-primary-800);background-color:var(--color-white);font-size:var(--button-secondary-small-font-size)}button.secondary-button-snackbar{background-color:initial;border-color:var(--snackbar-button-border)}button.link-button{min-width:6rem;min-height:2rem;border-radius:10rem;padding:var(--button-secondary-small-padding);color:var(--color-primary-800);font-size:var(--button-secondary-small-font-size);background-color:initial;border:none;outline:none}button.link-button:focus{outline:none!important}button.link-button:hover{color:var(--color-primary-400)}button.secondary-big-button{min-width:7.5rem;min-height:3rem;padding:var(--button-secondary-big-padding);font-size:var(--button-secondary-big-font-size)}button.secondary-big-button,button.secondary-medium-button{border-radius:10rem;border:1px solid var(--button-secondary-border-color);color:var(--color-primary-800);background-color:var(--color-white)}button.secondary-medium-button{min-width:6.5rem;min-height:2.5rem;padding:var(--button-secondary-medium-padding);font-size:var(--button-secondary-medium-font-size)}button.big-button:disabled,button.big-button[disabled],button.medium-button:disabled,button.medium-button[disabled],button.small-button:disabled,button.small-button[disabled]{background-color:var(--loading-button-background);color:var(--light-text-disabled);cursor:default}button.secondary-big-button:disabled,button.secondary-big-button[disabled],button.secondary-button:disabled,button.secondary-button[disabled],button.secondary-medium-button:disabled,button.secondary-medium-button[disabled]{background-color:var(--color-white);cursor:default;color:var(--light-text-disabled)}@keyframes ripple{0%{opacity:1;transform:scale(0)}to{opacity:0;transform:scale(5)}}.disabled-icon-fill{fill:var(--light-text-disabled)}.enabled-icon-fill{fill:var(--color-white)}.green-icon-fill{fill:var(--color-primary-800)}.re-login-modal{width:22rem;box-shadow:var(--modal-shadow)}.alert{border-radius:.5rem;box-shadow:0 .5rem .8125rem 0 rgba(0,0,0,.15)}.alert-error{border:1px solid var(--alert-error-border);background-color:var(--alert-error-background)}.alert-info{border:1px solid var(--alert-info-border);background-color:var(--alert-info-background)}.badge-yellow{background-color:var(--color-yellow)}.badge-gray{background-color:var(--light-text-medium-emphasis)}.badge-red{background-color:var(--color-red)}.badge-blue{background-color:var(--badge-blue-color)}.badge-black{background-color:var(--rgba-color-062)}.badge-white{background-color:var(--color-white)}.badge-green{background-color:var(--navigation-active-item-icon)}.badge-green-primary{background-color:var(--color-primary-300)}.w-fit{width:-moz-fit-content;width:fit-content}.h-fit{height:-moz-fit-content;height:fit-content}.navigation-item:hover{background-color:var(--color-primary-navigation-hover)}.navigation-item-active{padding-left:1.375rem}.navigation{background-color:var(--color-primary-navigation)}.navigation .items-border-top{border-color:var(--navigation-border-color)}.navigation-inactive-icon-color{fill:var(--navigation-inactive-item-icon)}.navigation-active-icon-color{fill:var(--navigation-active-item-icon)}.navigation-icon-rect{fill:none}.footer{padding-right:8.5rem}.modal-body{box-shadow:var(--modal-shadow)}.modal-overlay-active{background-color:var(--rgba-color-05)}.table-header{background-color:var(--table-header-background);color:var(--table-header-color)}.table-row-content{min-height:2rem}.table-row-content-compact{min-height:1.5rem}.tab-title:hover{background-color:var(--tab-title-hover)}.ticket-tab-title-selected{background-color:var(--color-secondary-500)}.ticket-reply-header-strip{background:var(--color-secondary-800)}.queues{min-height:32rem}.queue-status-div{height:50%}.queue-status-table-item{color:var(--light-text-high-emphasis)}.layout-content{height:calc(100vh - 7.1rem)}.snackbar-position-top-right{top:2.2rem;right:.75rem;transition:transform .6s ease-in-out;animation:toast-in-right .7s}.snackbar-position-top-center{top:2.2rem;transition:transform .6s ease-in-out;animation:toast-in-top .7s}@media (min-width:768px){.snackbar-position-top-center{right:0;left:0;margin:auto;width:-moz-fit-content;width:fit-content}}.snackbar-position-bottom-right{bottom:2.2rem;right:.75rem;animation:toast-in-right .7s}.snackbar-position-top-left{top:2.2rem;left:.75rem;animation:toast-in-left .7s}.snackbar-position-bottom-left{bottom:2.2rem;left:.75rem;animation:toast-in-left .7s}@keyframes toast-in-right{0%{transform:translateX(100%)}to{transform:translateX(0)}}@keyframes toast-in-left{0%{transform:translateX(-100%)}to{transform:translateX(0)}}@keyframes toast-in-top{0%{transform:translateY(-100%)}to{transform:translateY(0)}}.snackbar-message-body{background:var(--light-text-high-emphasis);transition:.3s ease;position:relative;overflow:hidden;min-width:21rem;box-shadow:var(--snackbar-message-shadow)}.snackbar-close-button{padding-right:1.125rem;box-shadow:var(--snackbar-button-shadow)}.snackbar-close-button-fill{fill:var(--color-white)}.overlay-active{transition:opacity .3s ease-in;opacity:.6;z-index:800}.login .logo-section{background-color:var(--color-primary-default);max-width:39.5rem}.login .content-section{max-width:31rem}.login .logo{width:216px;height:75.5px}.dashboard{background-color:var(--dashboard-background)}.dashboard-header{height:4.5rem}.tickets-priority-chart,.tickets-reason-chart{height:28rem}.dashboard-dropdown-arrows{fill:var(--dashboard-dropdown-arrows)}.calendar{width:23rem;min-height:24rem;box-shadow:0 .03125rem .625rem rgba(96,97,112,.16);background-color:var(--color-bg-primary)}.calendar .highlight-today:not(.disabled){border:.0625rem solid var(--color-blue)}.calendar .highlight-selected:not(.disabled){background:var(--color-primary-500);color:var(--color-white)}.calendar .disabled{color:var(--light-text-disabled)}.calendar .arrow-disabled{fill:var(--light-text-disabled)}.calendar-day-container{width:2.5rem;height:2.5rem;border-radius:100%}.calendar-day-container:hover:not(.highlight-selected):not(.disabled){cursor:pointer;background:var(--color-secondary-200)}@media screen and (max-width:80rem){.calendar{width:16rem;min-height:16.5rem;border-radius:.25rem;box-shadow:0 .25rem .25rem 0 rgba(0,0,0,.06);background-color:var(--color-bg-primary)}.calendar-day-container{width:2rem;height:2rem}}.small-calendar{width:16rem;min-height:16.5rem;border-radius:.25rem;box-shadow:0 .25rem .25rem 0 rgba(0,0,0,.06);background-color:var(--color-bg-primary)}.small-calendar .highlight-today:not(.disabled){border:.0625rem solid var(--color-blue)}.small-calendar .highlight-selected:not(.disabled){background:var(--color-primary-500);color:var(--color-white)}.small-calendar .disabled{color:var(--light-text-disabled)}.small-calendar .arrow-disabled{fill:var(--light-text-disabled)}.small-calendar-day-container{width:2rem;height:2rem;border-radius:100%}.small-calendar-day-container:hover:not(.highlight-selected):not(.disabled){cursor:pointer;background:var(--color-secondary-200)}.date-time-picker,.date-time-picker input{-webkit-user-select:none;user-select:none}.date-time-picker input{-webkit-touch-callout:none}.date-time-picker input[type=date]::-webkit-calendar-picker-indicator,.date-time-picker input[type=date]::-webkit-clear-button,.date-time-picker input[type=date]::-webkit-inner-spin-button{display:none}@supports (-moz-appearance:none){.date-time-picker input[type=date]{clip-path:inset(0 17px 0 0)}}.date-time-picker input[value=""]::-webkit-datetime-edit{color:transparent}.date-time-picker input:focus::-webkit-datetime-edit{color:unset}.date-time-picker input.activated~label,.date-time-picker input:focus~label{top:0}.date-time-picker input:focus~label>span.label-span{color:var(--datetime-picker-label-color)}.date-time-picker input:disabled{background-color:var(--color-white);border-bottom-color:var(--light-divider-7)}.date-time-picker input:disabled~label>span.label-span{color:var(--light-text-medium-emphasis)}.date-time-picker input.error,.date-time-picker input:focus.error{border-bottom-color:var(--color-red);background-color:var(--color-white)}.date-time-picker input.error~label>span.label-span,.date-time-picker input:focus.error~label>span.label-span{color:var(--color-red)}.date-time-picker input.error.open~.input-addon,.date-time-picker input.error:focus~.input-addon{background-color:var(--color-white)}.date-time-picker label{pointer-events:none;top:1rem;left:1rem;transition:all .05s ease;-moz-transition:.05s ease all;-webkit-transition:all .05s ease;max-width:80%}.date-time-picker-disabled{pointer-events:none;cursor:not-allowed}.date-time-picker-container{border-bottom:1px solid var(--light-divider-12)}.date-time-picker-container div.input-addon{background-color:var(--color-bg-primary)}.date-time-picker-container.open,.date-time-picker-container:focus-within{border-bottom:1px solid var(--color-primary-500);background-color:var(--input-focus-background-color)}.date-time-picker-container.open label>span.label-span,.date-time-picker-container:focus-within label>span.label-span{color:var(--datetime-picker-label-color)}.date-time-picker-container.open>div.input-addon,.date-time-picker-container.open>input,.date-time-picker-container input:focus,.date-time-picker-container input:focus~div.input-addon{background-color:var(--input-focus-background-color)}.date-time-picker-container:not(.open) input.activated:not(:focus):not(.error)~label>span.label-span{color:var(--light-text-medium-emphasis)}.date-time-picker-container:not(.open) input:hover:not(:focus):not(:disabled):not(.error){border-bottom-color:var(--light-text-disabled)}.date-time-picker-container.open.error{background-color:initial}.date-time-picker .input-pt{padding-top:1.125rem}.date-time-picker .assistive-text-color-inactive{color:var(--light-text-medium-emphasis)}.date-time-picker .assistive-text-color-focused{color:var(--datetime-picker-label-color)}.date-time-picker-arrow,.date-time-picker-clear{fill:var(--light-text-medium-emphasis)}.card{background-color:var(--color-white)}.line-chart-tool-tip{position:relative;margin:.5rem;padding:.4rem;box-sizing:border-box;background:var(--color-white);box-shadow:0 .2rem .2rem 0 rgba(0,0,0,.1)}.line-chart-tool-tip:after{content:"";position:absolute;width:0;height:0;bottom:-.8rem;margin-left:-.6rem;left:50%;box-sizing:border-box;border-color:var(--color-white);border-left:.4rem solid var(--color-white);border-bottom:.4rem solid var(--color-white);border-right:.4rem solid transparent;border-top:.4rem solid transparent;transform-origin:0 0;transform:rotate(-45deg);box-shadow:-.3rem .3rem .3rem 0 rgba(0,0,0,.1)}.helio-responsive-tick{font-size:var(--dashboard-volume-chart-axis-label-fontSize);font-family:var(--dashboard-volume-chart-axis-label-fontFamily);fill:var(--dashboard-volume-chart-axis-label-color)}.basic-statistic{min-width:7.5rem;height:5.5rem;background-color:var(--color-white)}.tickets-priority-body{height:28rem}.tickets-priority-table{min-height:18rem}.tickets-reason-body{height:28rem}.tickets-reason-table{min-height:18rem}.rating-widget-satisfied{fill:var(--color-primary-500)}.rating-widget-unsatisfied{fill:var(--color-red)}.rating-widget-neutral{fill:var(--color-yellow)}.patient-widget-satisfied{background-color:var(--color-primary-500)}.patient-widget-unsatisfied{background-color:var(--color-red)}.patient-widget-neutral{background-color:var(--color-yellow)}.patient-title{color:var(--light-text-high-emphasis)}.ticket-response-times-inner-widget{width:10.5rem}.ticket-response-times-fill-success{fill:var(--color-primary-500)}.ticket-response-times-fill-danger{fill:var(--color-red)}.tickets-by-channel-row{background-color:var(--dashboard-tickets-by-channel-row)}.tickets-by-channel-body{height:30rem}.tickets-by-channel-row-bg{background-color:var(--dashboard-tickets-by-channel-row-bg);position:relative;bottom:.5rem}.performance-today-basic-statistic-cell{height:8.5rem}.realtime-status-summary-call-icon-background{background-color:var(--wallboard-realtime-status-summary-call-background);height:8.5rem}.realtime-status-summary-chat-icon-background{background-color:var(--wallboard-realtime-status-summary-chat-background);height:8.5rem}.agent-status-table-row{min-height:4.5rem}.min-w-48{min-width:12rem}.agent-live-call-icon-background{background-color:var(--wallboard-agent-table-item-call-background)}.agent-live-chat-icon-background{background-color:var(--wallboard-agent-table-item-chat-background)}.agent-live-text-background{background-color:var(--wallboard-agent-table-item-background);width:8.5rem}.filter-icon{fill:var(--filter-icon)}.add-icon{fill:var(--add-icon)}.icon-white{fill:var(--color-white)}.select-wrapper{-webkit-user-select:none;user-select:none}.select-wrapper-disabled{pointer-events:none;cursor:not-allowed}.select-trigger{border-bottom:1px solid var(--light-divider-12)}.select-trigger-pt{padding-top:1.125rem}.select-trigger:focus{border-bottom-color:var(--color-primary-500);background-color:var(--input-focus-background-color)}.select-label{pointer-events:none;top:1rem;left:1rem;transition:all .05s ease;-moz-transition:.05s ease all;-webkit-transition:all .05s 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.options{opacity:1;display:block;pointer-events:all}.select-arrow-fill{fill:var(--light-text-medium-emphasis)}.select>input::selection{background-color:var(--highlight-text-background-color)}.ticket-search-bar{min-height:3.5rem}.ticket-assign-modal{width:29rem;height:34.5rem}.ticket-assign-modal-button{margin-top:17.75rem}.ticket-form-modal{width:24.75rem}.min-w-44{min-width:11rem}.radio [type=radio]:checked,.radio [type=radio]:not(:checked){position:absolute;left:-9999px}.radio [type=radio]:checked+label,.radio [type=radio]:not(:checked)+label{position:relative;padding-left:1.875rem;cursor:pointer;display:inline-block}.radio [type=radio]:checked+label:before,.radio [type=radio]:not(:checked)+label:before{content:"";position:absolute;left:0;top:0;width:1.25rem;height:1.25rem;border:2px solid var(--light-text-disabled);border-radius:100%;background:transparent}.radio [type=radio]:checked+label:after,.radio [type=radio]:not(:checked)+label:after{content:"";width:.625rem;height:.625rem;background:var(--color-primary-500);position:absolute;top:.3125rem;left:.3125rem;border-radius:100%;transition:all .2s ease}.radio [type=radio]:not(:checked)+label:after{opacity:0;transform:scale(0)}.radio [type=radio]:checked+label:after{opacity:1;transform:scale(1)}.radio [type=radio]:checked+label:before{border-color:var(--color-primary-500)}.tag-input{position:relative;width:100%;height:auto;min-height:2.366rem;overflow-y:auto;display:flex;flex-wrap:wrap;align-items:center}.tag-input,.tag-input *{box-sizing:border-box}.tag-input>*{margin:.187rem}.tag-input__tag{background:var(--light-divider-7);border-radius:1rem}.tag-input__tag-content{outline:0;white-space:nowrap}.tag-input-label{color:var(--color-primary-800)}.ticket-filter-radio{max-width:15rem}.patient-ratings-popup{width:36rem}.toggle-switch{position:relative;display:inline-block;width:3rem;height:1.5rem}.toggle-switch input{opacity:0;width:0;height:0}.toggle-switch input:checked+.slider{background-color:var(--color-primary-default)}.toggle-switch input:checked+.slider:before{transform:translateX(1.5rem)}.toggle-switch .slider{position:absolute;height:1.5rem;cursor:pointer;top:0;left:0;right:0;bottom:0;background-color:var(--rounded-border-color);transition:.4s}.toggle-switch .slider:before{position:absolute;content:"";height:1.25rem;width:1.25rem;left:.125rem;bottom:.125rem;background-color:var(--color-white);transition:.4s}.toggle-switch .slider.round{border-radius:2.125rem}.toggle-switch .slider.round:before{border-radius:50%}.more-menu-shadow{box-shadow:0 4px 13px 0 rgba(0,0,0,.15);-webkit-box-shadow:0 4px 13px 0 rgba(0,0,0,.15)}.rating-fill-color{fill:var(--color-yellow)}.quill>.ql-container>.ql-editor.ql-blank:before{font-size:.875rem;color:var(--color-secondary-500)}.ql-toolbar .ql-stroke .ql-active{fill:none!important;stroke:var(--color-primary-500)!important}.ql-toolbar .ql-fill .ql-active{fill:var(--color-primary-500)!important;stroke:none!important}.ql-snow .ql-picker.ql-size{width:6.7rem}.ql-snow.ql-toolbar .ql-picker-item.ql-selected,.ql-snow .ql-toolbar .ql-picker-item.ql-selected,.ql-snow.ql-toolbar .ql-picker-item:hover,.ql-snow .ql-toolbar .ql-picker-item:hover,.ql-snow.ql-toolbar .ql-picker-label.ql-active,.ql-snow .ql-toolbar .ql-picker-label.ql-active,.ql-snow.ql-toolbar .ql-picker-label:hover,.ql-snow .ql-toolbar .ql-picker-label:hover,.ql-snow.ql-toolbar button.ql-active,.ql-snow .ql-toolbar button.ql-active,.ql-snow.ql-toolbar button:focus,.ql-snow .ql-toolbar button:focus,.ql-snow.ql-toolbar button:hover,.ql-snow .ql-toolbar button:hover{color:var(--color-primary-500)!important}.ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-stroke,.ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-stroke,.ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-stroke-miter,.ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-stroke-miter,.ql-snow.ql-toolbar 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button:focus .ql-stroke-miter,.ql-snow .ql-toolbar button:focus .ql-stroke-miter,.ql-snow.ql-toolbar button:hover .ql-stroke,.ql-snow .ql-toolbar button:hover .ql-stroke,.ql-snow.ql-toolbar button:hover .ql-stroke-miter,.ql-snow .ql-toolbar button:hover .ql-stroke-miter{stroke:var(--color-primary-500)!important}.ql-editor{min-height:5.5rem;padding-right:4rem}.text-area .ql-editor{max-height:7rem}.ql-disabled,.ql-disabled .ql-toolbar{background-color:var(--text-area-disabled-color)}.ql-editor.ql-blank:before{font-style:normal;font-size:.875rem}.formatted-text-area .ql-toolbar.ql-snow{border-left-color:var(--color-secondary-300);border-bottom:none;border-bottom-color:var(--color-secondary-300);border-right-color:var(--color-secondary-300);border-top-color:var(--color-secondary-300)}.formatted-text-area .ql-snow a{color:var(--color-primary-800);text-decoration:none}.ql-container.ql-snow{border-color:var(--color-secondary-300)!important}.quick-select-included .ql-toolbar.ql-snow{border:none}.textarea-wrapper,textarea:disabled{background-color:var(--color-white);opacity:var(--text-area-disabled-opacity)}.textarea-wrapper-focus:focus-within{border-bottom:1px solid #0c8}.add-ticket-rating-modal{height:28rem;width:29rem}.view_ticket_ratings_wrapper{width:36rem;height:38rem}@media print{.printable div{height:100%}}@media{.page-break{display:none}}@media print{body,html{height:auto!important;overflow:initial!important;-webkit-print-color-adjust:exact}}@media print{.page-break{margin-top:1rem;display:block;page-break-before:auto}}@page{size:auto;margin:20mm}.created-date{max-width:15rem}.ticket-list-container{min-width:77.5rem}.external-access-layout-header{background-color:var(--color-primary-300);min-height:5rem}.external-access-layout-footer{min-height:4rem;background-color:var(--color-secondary-default)}.external-access-layout-footer>div{color:var(--color-white-06)}.padding-top>:not(.without-default-padding){padding-top:4rem}.helio-theme{--color-secondary-default:#212121;--color-secondary-900:#212121;--color-secondary-800:#424242;--color-secondary-700:#616161;--color-secondary-600:#7f7f7f;--color-secondary-500:#9e9e9e;--color-secondary-400:#bdbdbd;--color-secondary-300:#e0e0e0;--color-secondary-200:#eee;--color-secondary-100:#f5f5f5;--color-secondary-50:#fafafa;--badge-blue-color:#2d9ffb;--color-white:#fff;--color-gray50:#fafafa;--color-red:#d32f2f;--color-yellow:#fdc06a;--color-gray:#bdbdbd;--color-blue:#006eff;--color-light-blue:#2d9ffb;--color-white-06:hsla(0,0%,100%,0.6);--color-bg-primary:#fff;--color-text-primary:--color-secondary-900;--light-text-high-emphasis:rgba(0,0,0,0.87);--light-text-medium-emphasis:rgba(0,0,0,0.5);--light-text-medium-062:rgba(0,0,0,0.62);--light-text-disabled:rgba(0,0,0,0.38);--light-divider-12:rgba(0,0,0,0.12);--light-divider-7:rgba(0,0,0,0.07);--font-light:"PoppinsLight";--font-regular:"PoppinsRegular";--font-medium:"PoppinsMedium";--h1-font-family:var(--font-light);--h1-font-size:4rem;--h1-font-weight:300;--h1-font-stretch:normal;--h1-font-style:normal;--h1-line-height:6rem;--h1-letter-spacing:normal;--h1-color:var(--light-text-high-emphasis);--h2-font-family:var(--font-light);--h2-font-size:3rem;--h2-font-weight:300;--h2-font-stretch:normal;--h2-font-style:normal;--h2-line-height:4.5rem;--h2-letter-spacing:normal;--h2-color:var(--light-text-high-emphasis);--h3-font-family:var(--font-medium);--h3-font-size:2.5rem;--h3-font-weight:500;--h3-font-stretch:normal;--h3-font-style:normal;--h3-line-height:3.5rem;--h3-letter-spacing:normal;--h3-color:var(--light-text-high-emphasis);--h4-font-family:var(--font-light);--h4-font-size:2.125rem;--h4-font-weight:300;--h4-font-stretch:normal;--h4-font-style:normal;--h4-line-height:3rem;--h4-letter-spacing:normal;--h4-color:var(--color-burgundy);--h5-font-family:var(--font-regular);--h5-font-size:1.5rem;--h5-font-weight:500;--h5-font-stretch:normal;--h5-font-style:normal;--h5-line-height:2.5rem;--h5-letter-spacing:normal;--h5-color:var(--color-primary-300);--h5-regular-font-family:var(--font-regular);--h5-regular-font-size:1.5rem;--h5-regular-font-weight:500;--h5-regular-font-stretch:normal;--h5-regular-font-style:normal;--h5-regular-line-height:2.5rem;--h5-regular-letter-spacing:normal;--h5-regular-color:var(--color-primary-300);--h6-font-family:var(--font-medium);--h6-font-size:1.25rem;--h6-font-weight:500;--h6-font-stretch:normal;--h6-font-style:normal;--h6-line-height:1.5rem;--h6-letter-spacing:normal;--h6-color:var(--light-text-high-emphasis);--h7-font-family:var(--font-medium);--h7-font-size:1.125rem;--h7-font-weight:500;--h7-font-stretch:normal;--h7-font-style:normal;--h7-line-height:1.5rem;--h7-letter-spacing:normal;--h7-color:var(--light-text-high-emphasis);--h8-font-family:var(--font-medium);--h8-font-size:0.875rem;--h8-font-weight:500;--h8-font-stretch:normal;--h8-font-style:normal;--h8-line-height:1.5rem;--h8-letter-spacing:0.42px;--h8-color:var(--color-primary-300);--subtitle-font-family:var(--font-medium);--subtitle-font-size:1rem;--subtitle-font-weight:500;--subtitle-font-stretch:normal;--subtitle-font-style:normal;--subtitle-line-height:1.5rem;--subtitle-letter-spacing:normal;--subtitle-color:var(--light-text-high-emphasis);--subtitle2-font-family:var(--font-medium);--subtitle2-font-size:0.875rem;--subtitle2-font-weight:500;--subtitle2-font-stretch:normal;--subtitle2-font-style:normal;--subtitle2-line-height:1.5rem;--subtitle2-letter-spacing:normal;--subtitle2-color:var(--light-text-high-emphasis);--subtitle3-font-family:var(--font-medium);--subtitle3-font-size:0.8125rem;--subtitle3-font-weight:500;--subtitle3-font-stretch:normal;--subtitle3-font-style:normal;--subtitle3-line-height:1rem;--subtitle3-letter-spacing:normal;--subtitle3-color:var(--light-text-high-emphasis);--subtitle3-small-font-family:var(--font-medium);--subtitle3-small-font-size:0.75rem;--subtitle3-small-font-weight:500;--subtitle3-small-font-stretch:normal;--subtitle3-small-font-style:normal;--subtitle3-small-line-height:1rem;--subtitle3-small-letter-spacing:normal;--subtitle3-small-color:var(--light-text-medium-emphasis);--body1-font-family:var(--font-regular);--body1-font-size:1rem;--body1-font-weight:normal;--body1-font-stretch:normal;--body1-font-style:normal;--body1-line-height:1.5rem;--body1-letter-spacing:normal;--body1-color:var(--light-text-high-emphasis);--body1-medium-font-family:var(--font-regular);--body1-medium-font-size:1rem;--body1-medium-font-weight:normal;--body1-medium-font-stretch:normal;--body1-medium-font-style:normal;--body1-medium-line-height:1.5rem;--body1-medium-letter-spacing:normal;--body1-medium-color:var(--light-text-medium-emphasis);--body2-font-family:var(--font-regular);--body2-font-size:0.875rem;--body2-font-weight:500;--body2-font-stretch:normal;--body2-font-style:normal;--body2-line-height:1.5rem;--body2-letter-spacing:normal;--body2-color:var(--light-text-high-emphasis);--body2-medium-font-family:var(--font-regular);--body2-medium-font-size:0.875rem;--body2-medium-font-weight:500;--body2-medium-font-stretch:normal;--body2-medium-font-style:normal;--body2-medium-line-height:1.5rem;--body2-medium-letter-spacing:normal;--body2-medium-color:var(--light-text-medium-emphasis);--body2-white-font-family:var(--font-regular);--body2-white-font-size:0.875rem;--body2-white-font-weight:500;--body2-white-font-stretch:normal;--body2-white-font-style:normal;--body2-white-line-height:1.5rem;--body2-white-letter-spacing:normal;--body2-white-color:var(--color-white);--body3-font-family:var(--font-regular);--body3-font-size:0.75rem;--body3-font-weight:500;--body3-font-stretch:normal;--body3-font-style:normal;--body3-line-height:1rem;--body3-letter-spacing:normal;--body3-color:var(--light-text-high-emphasis);--body3-medium-font-family:var(--font-regular);--body3-medium-font-size:0.8125rem;--body3-medium-font-weight:500;--body3-medium-font-stretch:normal;--body3-medium-font-style:normal;--body3-medium-line-height:1rem;--body3-medium-letter-spacing:normal;--body3-medium-color:var(--light-text-medium-062);--body3-small-font-family:var(--font-regular);--body3-small-font-size:0.75rem;--body3-small-font-weight:500;--body3-small-font-stretch:normal;--body3-small-font-style:normal;--body3-small-line-height:1rem;--body3-small-letter-spacing:normal;--body3-small-color:var(--light-text-medium-emphasis);--caption-caps-font-family:var(--font-medium);--caption-caps-font-size:0.75rem;--caption-caps-font-weight:500;--caption-caps-font-stretch:normal;--caption-caps-font-style:normal;--caption-caps-line-height:1.5rem;--caption-caps-letter-spacing:normal;--caption-caps-color:var(--light-text-medium-emphasis);--light-badge-font-family:var(--font-light);--light-badge-font-size:0.625rem;--light-badge-font-weight:600;--light-badge-font-stretch:normal;--light-badge-font-style:normal;--light-badge-line-height:1.6;--light-badge-letter-spacing:normal;--light-badge-color:var(--color-white);--dropdown-box-shadow:0 1px 0.125rem 1px rgba(0,0,0,0.15);--dropdown-item-hover:rgba(0,0,0,0.04);--dropdown-item-pressed:rgba(0,0,0,0.1);--ccp-background-color:#f2f2f2;--ccp-shadow:0 0.75rem 1.063rem 0 rgba(0,0,0,0.1);--table-header-background:rgba(0,0,0,0.04);--table-header-color:rgba(0,0,0,0.45);--tooltip-box-shadow:0px 0.1875rem 0.6rem 0.125rem rgba(0,0,0,0.15);--tooltip-arrow-shadow:-0.125rem -0.25rem 0.4375rem 0px rgba(0,0,0,0.08);--modal-shadow:0 0.25rem 0.875rem 0.25rem rgba(0,0,0,0.3);--icon-stroke-high-emphasis:rgba(0,0,0,0.87);--header-inactive-item-icon:rgba(54,54,54,0.38);--header-active-item-icon:rgba(0,0,0,0.5);--navigation-inactive-item-icon:rgba(54,54,54,0.6);--navigation-active-item-icon:rgba(0,0,0,0.5);--status-bar-inactive-item-icon:rgba(0,0,0,0.3);--list-inactive-icon:rgba(0,0,0,0.87);--list-active-icon:rgba(0,0,0,0.5);--arrow-active-icon:rgba(0,0,0,0.5);--edit-icon:rgba(0,0,0,0.6);--filter-icon:rgba(0,0,0,0.6);--add-icon:rgba(0,0,0,0.5);--search-icon:rgba(0,0,0,0.5);--channel-icon:rgba(0,0,0,0.2);--ccp-bottom-bar-icon:rgba(0,0,0,0.6);--grayed-out:rgba(0,0,0,0.6);--rgba-color-06:rgba(0,0,0,0.6);--rgba-color-038:rgba(0,0,0,0.38);--profile-dropdown-shadow:0 0.25rem 0.125rem 0 rgba(0,0,0,0.15);--ccp-header-color:#4a4a4a;--input-focus-background-color:rgba(--color-primary-500-rgb,0.04);--select-box-shadow:0 0.25rem 0.125rem 0 rgba(0,0,0,0.15);--external-access-background:rgba(0,0,0,0.04);--appointment-list-item-background:rgba(0,0,0,0.04);--appointment-warning-message-background:rgba(0,0,0,0.04);--search-input-field-icon-color:rgba(0,0,0,0.3);--note-context-created-by-color:rgba(0,0,0,0.45);--configuration-menu-background:rgba(0,0,0,0.02);--dashboard-background:rgba(0,0,0,0.02);--dashboard-tickets-by-channel-row:rgba(0,0,0,0.38);--dashboard-tickets-by-channel-row-bg:rgba(0,0,0,0.07);--dashboard-dropdown-arrows:rgba(0,0,0,0.5);--company-avatar-icon:hsla(0,0%,100%,0.8);--contact-tickets-bold-color:rgba(0,0,0,0.45);--snackbar-button-border:hsla(0,0%,100%,0.3);--snackbar-button-shadow:0 0.25rem 0.125rem 0 rgba(0,0,0,0.15);--snackbar-message-shadow:0 3px 3px 0px rgba(0,0,0,0.5);--snackbar-icon-success-color:#0c8;--datetime-picker-label-color:var(--color-primary-800);--feed-detail-item-activity-box:rgba(0,0,0,0.04);--button-secondary-border-color:var(--light-text-medium-emphasis);--button-primary-big-padding:0 2.1875rem;--button-primary-big-font-size:var(--subtitle1-font-size);--button-primary-big-font-family:var(--font-regular);--button-primary-medium-padding:0 1.5rem;--button-primary-medium-font-size:var(--subtitle2-font-size);--button-primary-background-color:var(--color-primary-default);--button-secondary-big-padding:0 2.1875rem;--button-secondary-big-font-size:var(--subtitle1-font-size);--button-secondary-small-padding:0 1.5rem;--button-secondary-small-font-size:var(--subtitle2-font-size);--highlight-text-background-color:rgba(--color-primary-500-rgb,0.3);--loading-button-background:var(--light-divider-7);--button-hover-background-color:var(---color-primary-700);--button-focused-background-color:var(--color-primary-400);--pagination-active-item:rgba(0,0,0,0.5);--pagination-inactive-item:rgba(0,0,0,0.38);--stepper-inactive-color:#dbdbdb;--stepper-passed-color:#787878;--unsatisfy-color:#f86854;--mime-image-color:#734dea;--mime-txt-color:#0047cc;--mime-pdf-color:#f86854;--mime-word-color:#0047cc;--mime-excel-color:#006c3a;--mime-archive-color:#616161;--rgba-color-062:rgba(0,0,0,0.62);--rgba-color-087:rgba(97,97,97,0.87);--alert-error-border:var(--color-red);--alert-error-background:#fff9f8;--alert-info-border:var(--color-yellow);--alert-info-background:#fff7ee}.helio-theme a{color:var(--color-primary-800)}.helio-theme a.disabled{color:var(--color-primary-300);pointer-events:none;cursor:none}.helio-theme a:hover{color:var(--color-primary-400);cursor:pointer}.helio-theme .input-group .required:after{content:"*";color:var(--color-red)}.text-success{color:var(--color-primary-900)!important}.text-danger{color:var(--color-red)!important}.text-disabled{color:var(--light-text-disabled)!important}input:focus,select:focus,textarea:focus{outline:none}.copied{border-radius:.25rem;font-size:var(--subtitle2-font-size);color:var(--color-white);background-color:var(--color-secondary-900)}
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